CUSTOMER TO HUMAN : CX Factor in Modern Business
Language: English Publication details: USA Viking 2021/01/01Edition: 1Description: 327ISBN:- 9780670095650
- 658.812 MUR/CU
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Lending
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Ernakulam Public Library General Stacks | Non-fiction | 658.812 MUR/CU (Browse shelf(Opens below)) | Available | E196200 |
Customer to human stems from Murali balraman's extensive experience in customer experience and customer Centricity. Murali took a pledge to give back his life's lessons many years ago and this book marks a step in that direction. It is filled with stories and experiences, to evoke the reader's interest and ideas that impact an organization or business. Every business has a customer, big or small, and that customer is the business's most important asset. Whether you are a start-up or an established business there is something for you in this book. It contains trends, insights, methods and technologies laid out in an easy-to-read format and is relevant for anyone seeking well-researched information in this field. It is also filled with invaluable stories on inspirational customer experiences (CX), agnostic to which industry you belong to.
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