CUSTOMER TO HUMAN : CX Factor in Modern Business
Murali Balaraman
CUSTOMER TO HUMAN : CX Factor in Modern Business - 1 - USA Viking 2021/01/01 - 327
Customer to human stems from Murali balraman's extensive experience in customer experience and customer Centricity. Murali took a pledge to give back his life's lessons many years ago and this book marks a step in that direction. It is filled with stories and experiences, to evoke the reader's interest and ideas that impact an organization or business. Every business has a customer, big or small, and that customer is the business's most important asset. Whether you are a start-up or an established business there is something for you in this book. It contains trends, insights, methods and technologies laid out in an easy-to-read format and is relevant for anyone seeking well-researched information in this field. It is also filled with invaluable stories on inspirational customer experiences (CX), agnostic to which industry you belong to.
9780670095650
Purchased Prism Books, Kadavanthra
Business & Management
Business Strategy
Customer Services
Management of distribution marketting
658.812 / MUR/CU
CUSTOMER TO HUMAN : CX Factor in Modern Business - 1 - USA Viking 2021/01/01 - 327
Customer to human stems from Murali balraman's extensive experience in customer experience and customer Centricity. Murali took a pledge to give back his life's lessons many years ago and this book marks a step in that direction. It is filled with stories and experiences, to evoke the reader's interest and ideas that impact an organization or business. Every business has a customer, big or small, and that customer is the business's most important asset. Whether you are a start-up or an established business there is something for you in this book. It contains trends, insights, methods and technologies laid out in an easy-to-read format and is relevant for anyone seeking well-researched information in this field. It is also filled with invaluable stories on inspirational customer experiences (CX), agnostic to which industry you belong to.
9780670095650
Purchased Prism Books, Kadavanthra
Business & Management
Business Strategy
Customer Services
Management of distribution marketting
658.812 / MUR/CU